PRIVACY POLICY
Effective Date: May 15, 2026
Last Updated: July 4, 2026
Welcome to our website, https://www.rightgaineslaw.com (the “Site”).
This Privacy Policy ("Policy") governs your access to and use of the website located at https://www.rightgaineslaw.com, operated by RIGHT GAINES LAW ("Firm," "we," "us," or "our"). By using this Site, you represent that you are an adult of 18 or more years of age, have the legal capacity to enter a contract, and agree to comply with and be bound by this Policy. Please review this Policy carefully. If you do not agree to this Policy, you are not authorized to use this Site.
Article 1 — Acceptance of Policy
1. Binding Agreement. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Policy and all applicable laws and regulations. This Policy constitutes a legally binding agreement between you and the Firm.
2. Modifications. The Firm reserves the right to modify this Policy at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any modification constitutes your acceptance of the modified Policy. We encourage you to review this Policy periodically.
3. Additional Terms. Certain features or services offered through the Site, including access to the client portal powered by Clio, may be subject to additional terms and conditions. In the event of a conflict between this Policy and any additional terms, the additional terms will control with respect to that specific feature or service.
Article 2 — Information We Collect
1. Information You Provide Directly.
A. Intake Forms. When you complete an intake form through our Clio-powered case management system, you may provide personal information, including but not limited to your name, address, telephone number, email address, date of birth, Social Security number (optional), employment information, and details regarding your legal matter.
B. Client Portal. Current clients who access the secure client portal may provide additional documents, communications, and personal information as part of ongoing representation.
C. Contact Forms and Email. When you contact the Firm through contact forms, email, or other communication channels, we collect the information you choose to provide, including your name, email address, telephone number, and the content of your message.
D. Voluntary Disclosure. You are not required to provide personal information to browse the public portions of the Site. However, certain features and services, including intake forms and client portal access, require you to provide personal information.
2. Information Collected Automatically.
A. Usage Data. We automatically collect certain information about your device and how you interact with the Site, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, access times, and other diagnostic data.
B. Cookies and Tracking Technologies. We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities and preferences. For detailed information, see Article 3 (Cookies and Tracking Technologies).
C. Squarespace Analytics. Because the Site is hosted on Squarespace, we use its built-in analytics tools, which may collect information about Site visitors, including, but not limited to, page views, session duration, geographic location (based on IP address), and referral sources.
3. Information from Third Parties.
A. Clio Integration. Information you submit through Clio-powered intake forms and portal features is collected and processed by Clio, a third-party case management platform. Clio's privacy practices are governed by its own privacy policy, available at https://www.clio.com/privacy.
B. Referral Sources. If you were referred to the Firm by another individual, organization, or online platform, we may receive limited information about you from that referral source.
Article 3 — Cookies and Tracking Technologies
1. Types of Cookies Used.
A. Essential Cookies. These cookies are necessary for the Site to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
B. Analytics Cookies. We use analytics cookies to understand how visitors use the Site, which pages are most popular, and how visitors navigate through the Site. This information helps us improve the Site's performance and user experience.
C. Functional Cookies. These cookies allow the Site to remember choices you make (such as your username or language preference) and provide enhanced, personalized features.
D. Third-Party Cookies. Squarespace and Clio may place their own cookies on your device. We do not control these third-party cookies and encourage you to review the privacy policies of these service providers.
2. Managing Cookies. Most web browsers allow you to control cookies through browser settings. You may refuse or delete cookies, but doing so may limit your ability to use certain features of the Site. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
3. Do Not Track Signals. Some browsers transmit "Do Not Track" signals. The Site does not currently respond to Do Not Track signals because there is no industry-wide standard for compliance.
Article 4 — How We Use Your Information
1. Primary Purposes. We use the information we collect for the following purposes:
A. Case Evaluation. To evaluate potential legal matters, conduct conflict checks, and determine whether the Firm can represent you.
B. Client Services. To provide legal services to current clients, communicate regarding ongoing matters, and facilitate access to the secure client portal.
C. Site Operation and Improvement. To operate, maintain, and improve the Site, including troubleshooting technical issues, analyzing usage patterns, and developing new features.
D. Communication. To respond to your inquiries, send administrative communications, and provide information you request.
E. Legal Compliance. To comply with applicable laws, regulations, legal processes, and professional responsibility obligations.
F. Security and Fraud Prevention. To protect the security and integrity of the Site, prevent fraud, and enforce this Policy.
2. Marketing Communications. We do not use information collected through intake forms for marketing purposes without your express consent. If you subscribe to newsletters, blogs, or other marketing communications, you may unsubscribe at any time by following the instructions in those communications.
3. Aggregated and De-Identified Data. We may aggregate or de-identify information so that it cannot be used to identify you. We may use and disclose such information for any lawful purpose.
Article 5 — Information Sharing and Disclosure
1. No Sale of Personal Information. The Firm does not sell, rent, or lease your personal information to third parties for their own marketing purposes.
2. Service Providers. We share your information with third-party service providers who perform services on our behalf, including:
A. Microsoft. We use Microsoft as our email service provider. Microsoft’s privacy policy may be viewed at https://www.microsoft.com/en-US/privacy/privacystatement.
B. Clio. We use Clio as our case management system to collect intake information, manage client matters, and provide secure client portal access. Clio processes personal information on our behalf pursuant to a written agreement that requires Clio to maintain appropriate security measures and use your information only as directed by the Firm.
C. Squarespace. The Site is hosted on Squarespace's platform. Squarespace processes limited information necessary to host and maintain the Site, including IP addresses and usage data. Squarespace's privacy practices are governed by its privacy policy, available at https://www.squarespace.com/privacy.
D. Other Service Providers. We may engage additional service providers for email delivery, analytics, IT support, and other operational functions. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3. Legal Obligations and Rights.
A. Legal Process. We may disclose your information if required by law or in response to valid requests from public authorities, including to meet national security or law enforcement requirements.
B. Protection of Rights. We may disclose information when we believe disclosure is necessary to protect the rights, property, or safety of the Firm, our clients, or others, or to enforce this Policy.
C. Professional Responsibility. To the extent you are a prospective client, information you provide may be subject to confidentiality protections under applicable rules of professional conduct. We will maintain the confidentiality of such information except as permitted or required by law or professional rules.
4. Business Transfers. In the event the Firm is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction, subject to confidentiality protections and applicable professional responsibility rules.
5. With Your Consent. We may share your information with third parties when you have given us explicit consent to do so.
Article 6 — Data Security
1. Security Measures. We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
A. Encryption of data in transit using industry-standard SSL/TLS protocols.
B. Secure storage of information on servers maintained by Squarespace and Clio, which employ their own security measures.
C. Access controls limiting access to personal information to authorized personnel on a need-to-know basis.
D.Regular security assessments and updates to address emerging threats.
2. Third-Party Security. Microsoft, Clio, and Squarespace maintain their own security programs. We encourage you to review their security documentation:
A. Microsoft. Visit https://www.microsoft.com/en-us/servicesagreement, https://www.microsoft.com/en-us/privacy/privacystatement, and https://www.microsoft.com/en-us/privacy/privacy-report for additional information.
B. Clio. Visit https://www.clio.com/privacy, https://trust.clio.com, and https://www.clio.com/tos for additional information.
C. Squarespace. Visit https://www.squarespace.com/privacy and https://www.squarespace.com/terms-of-service for additional information.
3. Limitations. No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You transmit information to the Site at your own risk.
4. Breach Notification. In the event of a data breach that compromises your personal information, we will notify you as required by applicable law and professional responsibility rules.
Article 7 — Data Retention
1. Retention Periods. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
1. Prospective Clients. Information provided by prospective clients through intake forms is retained in accordance with professional responsibility rules governing conflicts of interest, typically for the duration of the Firm's practice plus any applicable limitations period.
2. Current and Former Clients. Information related to client representations is retained in accordance with professional responsibility rules, legal requirements, and the Firm's record retention policies.
2. Deletion Requests. Subject to legal and professional obligations, you may request deletion of your personal information by contacting us using the information in Article 10 (Contact Information). We will respond to verified requests within thirty (30) days, in accordance with applicable law.
Article 8 — Your Rights and Choices
1. Access and Correction. You may request access to the personal information we hold about you and ask us to correct any inaccuracies. To make such a request, contact us using the information in Article 10 (Contact Information).
2. Opt-Out of Marketing. If you receive marketing communications from us and wish to opt out, you may do so by following the unsubscribe instructions in those communications or by contacting us directly.
Article 9 — Children's Privacy
1. Age Restriction. The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will promptly delete that information.
2. Parental Notice. If you believe we have collected information from a child under 18, please contact us immediately using the information in Article 10 (Contact Information).
Article 10 — Contact Information
1. Privacy Inquiries. If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
RIGHT GAINES LAW
Attn: Privacy Officer
P.O. Box 10276
Columbia, Missouri 65205
Email: privacy@rightgaineslaw.com
Phone: (573) 255-8063
2. Response Time. We will respond to verified requests within thirty (30) days or as required by applicable law.
Article 11 — Governing Law and Dispute Resolution
1. Governing Law. This Policy and any disputes arising out of or related to this Policy or your use of the Site shall be governed by and construed in accordance with the laws of the state of Missouri, without regard to its conflict of law principles.
2. Exclusive Jurisdiction. You agree that any legal action or proceeding arising out of or related to this Policy or your use of the Site shall be brought exclusively in the federal or state courts located in Boone County, Missouri, and you hereby consent to the personal jurisdiction and venue of such courts.
3. Class Action Waiver. You agree that any proceedings to resolve disputes will be conducted on an individual basis and not as a class action, consolidated action, or representative action.
4. Severability. If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be reformed to the extent necessary to make it valid and enforceable while preserving its intent.
Article 12 — Entire Agreement
1. Complete Agreement. This Policy, together with any additional terms applicable to specific features or services, constitutes the entire agreement between you and the Firm regarding your use of the Site and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.
2. No Waiver. The Firm's failure to enforce any right or provision of this Policy shall not constitute a waiver of such right or provision.
Article 13 — Miscellaneous Provisions
1. Assignment. You may not assign or transfer your rights or obligations under this Policy without the Firm's prior written consent. The Firm may assign this Policy to any successor or affiliate without restriction.
2. Survival. Provisions of this Policy that by their nature should survive termination of your use of the Site shall survive, including but not limited to disclaimer of warranties, limitation of liability, indemnification, governing law, and dispute resolution.
3. Electronic Communications. By using the Site, you consent to receive electronic communications from the Firm, including notices regarding this Policy. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
4. Force Majeure. The Firm shall not be liable for any failure or delay in performance under this Policy due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, internet or telecommunications failures, or actions of governmental authorities.
5. Headings. The headings and captions used in this Policy are for convenience only and shall not affect the interpretation of this Policy.
BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND TERMS OF USE AND AGREE TO BE BOUND BY ITS TERMS.